
Role and Responsibility Clarity
The Key to Streamlining SAP ERP Implementations
A report by the Harvard Business Review found that 75% of cross-functional teams are dysfunctional, failing at least three out of five key criteria, including alignment on roles and responsibilities. Another study by Gallup highlighted that only about 50% of employees know what is expected of them at work. In large-scale projects like SAP ERP implementations, this lack of clarity can lead to missed deadlines, duplicative work, and increased friction among team members.
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